Puppy Return Policy
Purchasing a puppy should not be an impulsive decision, and it is my customers’ responsibility to understand that they are making a decision for the lifetime of the puppy.
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Shihtzu Puppies and More incurs considerable expense and risk when a puppy leaves my breeding facility. It is our hope that you make every effort to make it work out and accept that your new family member is a baby needing extra care. While we do not loan out puppies, we understand that sometimes customers decide they have made a mistake in purchasing a puppy.
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If the customer decides within 48 hours of purchase that they are unable to keep this puppy, the puppy may, at the discretion of the breeder, be exchanged for another puppy one time only up to the purchase price of the original puppy being returned or part of the money will be refund ( we will explain to our customer why all money can’t be refund ).